Privacy Policy

Last updated: 3 February 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Business information (workshop name, address, registration number)
• Customer and vehicle data you enter into the system
• Payment information (processed securely through Billplz)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

3. Data Storage and Security

Your data is stored securely on servers hosted by Supabase in the Asia-Pacific region. We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS/SSL)
• Encryption at rest
• Regular security audits
• Access controls and authentication

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Multi-Tenancy

BengkelDay is a multi-tenant application. Your organization's data is logically isolated from other organizations. Each organization can only access their own data.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting support.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how you use our service. You can control cookies through your browser settings.

9. PDPA Compliance

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. If you have concerns about how we handle your data, please contact us.

10. Contact Us

For questions about this Privacy Policy, please contact us at privacy@bengkelday.com.my